cSurvey helps organisations create intelligent surveys, collect responses across multiple channels, analyse customer feedback using Artificial Intelligence, and transform insights into meaningful business decisions.
Customers are highly satisfied with service quality. Delivery turnaround time remains the primary opportunity for improvement.
cSurvey is an enterprise-grade survey and experience intelligence platform designed for organisations of all sizes. It helps businesses, government agencies, educational institutions and non-profit organisations understand customers, employees, partners and stakeholders through intelligent data collection and AI-powered analytics.
From survey creation and distribution to advanced analytics, executive dashboards and AI-powered insights, cSurvey provides everything needed to collect feedback, measure experiences and transform data into actionable insights for better decision-making.
Powerful capabilities designed for organisations of every size.
Create beautiful surveys using multiple question types, branching, validation, logic, embedded data and reusable templates.
Reach respondents through Email, SMS, QR Code, Website, API and enterprise integrations.
Monitor NPS, CSAT, response rate, completion and operational KPIs as responses arrive.
Automatically detect sentiment, topics, themes, customer intent and executive summaries.
Generate PDF, Excel, CSV and interactive reports for management and stakeholders.
Azure AD, Single Sign-On, Role Based Access, Audit Trail, Multi-Tenant and encrypted storage.
cSurvey leverages Artificial Intelligence to analyse open-ended responses, identify emerging issues, classify topics, measure sentiment, and automatically generate executive summaries.
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cSurvey is designed with enterprise-grade security, compliance, and identity management.
Azure AD, Single Sign-On, Multi-Factor Authentication and secure login.
Role Based Access Control, permissions, tenant isolation and audit logging.
Encryption, secure storage, backup, and enterprise compliance.
Start free, upgrade as your organisation grows.
Evaluate the complete platform before subscribing.
Only pay for what you need. Purchase Survey Tokens based on your expected survey activity and scale effortlessly as your organisation grows. No recurring subscriptions or long-term commitments.
Tailored solutions for enterprise organisations.
cSurvey is one of several enterprise solutions developed by Credence Tech to help organisations improve customer experience, business intelligence, digital operations and cloud transformation.
Enterprise Survey & Experience Intelligence Platform.
Enterprise Risk Intelligence Platform.
Secure Cloud Storage & Document Management.
Customer Relationship Management Platform.
Managed Cloud Infrastructure & Hosting Services.
Additional AI-powered enterprise solutions currently under development.
Future PlatformWe build secure, scalable enterprise software that helps organisations modernise operations, improve customer experience and accelerate digital transformation.
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Create surveys faster, collect meaningful feedback, and unlock AI-powered business insights.